EN 
ES Frequently Asked Questions (FAQs)
Do we need a reservation to participate in the tour packages at Andean Colors?
Yes, please. We want to be prepared to ensure your visit is truly spectacular. Same-day reservations can sometimes be accommodated, so just text or call us via WhatsApp to check on availability.
With that said, our beautiful Boutique is open daily from 8 a.m. to 5 p.m. Feel free to drop by!
Where is Andean Colors located?
We are located in the Cusco Region of Peru, between Cusco and Urubamba in the Racchi Ayllu Community near the Route PE-3S highway at KM 35. 08670, PERU
For convenience, here are distances to Andean Colors from nearby cities/landmarks:
4 miles (6 km) from Chinchero
15 miles (25 km) from Urubamba
15 miles (24 km) from Poroy
22 miles (35 km) from Cusco
28 miles (45 km) from Ollantaytambo
40 miles (65 km) from Pisac
46 miles (75 km) from Machu Picchu/Aguas Calientes
682 miles (1097 km) from Lima
How do we get to Andean Colors?
DRIVING
Please use this address in your GPS: Racchi Ayllu, 08670, PERU
We are located in the Cusco Region of Peru, between Cusco and Urubamba in the Racchi Ayllu Community near the Route PE-3S highway at KM 35. 08670, PERU
If you have any problems, please contact us through WhatsApp: +51 989 600 754
PUBLIC TRANSPORTATION
If you are planning to take public transportation to reach Andean Colors, we recommend contacting us directly for precise instructions. We’ll be happy to give you specific details to make your travel as easy as possible. Here are the general guidelines:
From Cusco
Go to the Chinchero Bus Station in Cusco near Puente Grau: There are multiple stations, so please use the map in the link below to get to the correct terminal.
https://maps.app.goo.gl/EsDWBN5j2afhqLxaA?g_st=awb
Take the Arcuires-owned bus with the word “CHINCHERO” written in large letters on the front.
Exit the bus at the Paradero Racchi stop, shown on the map in the link below.
https://maps.app.goo.gl/wv87BmnEtTK6tq5t9?g_st=awb
From there, it’s about a seven-minute walk to Andean Colors.
From Urubamba
Go to the Urubamba Bus Station: The only one in town, as shown on the map in the following link.
https://maps.app.goo.gl/wxV43Ey5tPS79c7XA
From this station, take the bus on the Urubamba Cusco Route that specifically passes through Chinchero.
Exit the bus at the Paradero Racchi stop, shown on the map in the link below.
https://maps.app.goo.gl/wv87BmnEtTK6tq5t9?g_st=awb
From there, it’s about a seven-minute walk to Andean Colors.
PRIVATE TRANSPORTATION
For maximum convenience, Andean Colors can arrange the transportation for your visit.
We can send a driver to pick you up from your hotel in cities within 50 miles (80 km) of our location. These include Cusco, Pisac, Urubamba, and Ollantaytambo, among others.
Following your visit, the driver can take you back to your hotel or to the next location on your itinerary.
Prices are based on distance of travel and level of service you request.
Choose from two levels of transportation:
Standard
This service includes transportation with a local taxi service that has been vetted and includes insurance protection for non-residents (an amenity not guaranteed within city limits). These vehicles are very affordable, but they may have limited legroom and accommodate a minimal amount of luggage.
Luxury
This service includes transportation with one of our partner drivers in a larger, more comfortable vehicle with ample space for luggage. Guests will be provided with water and snacks during the trip, making longer commutes much more relaxing.
What cause does Andean Colors support?
Our business was started with a mission to support single Peruvian mothers who have experienced great adversity in their lives and are now using their textile skills to support their families. Your visit to Andean Colors and any purchases you make in our boutique will benefit these women directly, helping them to improve their quality of life and increasing the possibilities of success for their families.
What is the weather like at Andean Colors?
On average, the highs during the day are 60-80°F (15-27°C).
Nights are typically 30-50°F (0-10°C).
The rainy season is generally between November and April, and the wet weather can feel quite cold. The dry season occurs May through October. While the sun can be intense, it may feel cold when you are in shady places.
Visit weather.com for more details.
Whatever the season, we do encourage our guests to bring bottled water with them to stay hydrated.
Can we visit Andean Colors year-round?
Yes, we are open to the public every day of the year.
If you have a reservation for an outdoor activity and it rains on that day, we can offer an indoor alternative or help you reschedule your visit.
What should we wear on our visit to Andean Colors?
We recommend casual clothing and comfortable, closed-toe shoes—especially if you will be participating in some of our outdoor activities. Adventure sometimes involves a little dust and dirt, especially when llamas and alpacas are part of the experience.
All year round, sun protection is essential because of the high UV index in the Andes. The direct sun can feel intense, but it can also get quite cold in the shade. Yes, that means it is likely to be hotter and colder than you might expect. Dressing in layers is the best way to be prepared.
During the rainy season (November through April), we recommend bringing a raincoat, rain boots, and a hat. You may also want to have an extra set of clothes on hand in case you do get wet and want to change before a meal or indoor activity.
Does Andean Colors have restroom facilities?
Yes.
Is Andean Colors appropriate for guests with mobility issues?
Our textile experiences and shopping boutique are available on the first level with easy access from the parking lot. Our outdoor activities will involve some uneven ground and hills, which may not be appropriate for all guests.
What if I have certain diet restrictions?
We can happily accommodate most diet restrictions. Please let us know about your needs when you make your reservation or at least 48 hours in advance.
What drinks are available during my visit?
We encourage our guests to bring bottled water with them, especially if they are participating in a nature walk or hike. We do have bottled drinks (soda/water) available for purchase at our facility, but keep in mind that some tour packages begin at a different location.
If your selected experience includes lunch, you will be treated to a favorite Andean drink called chicha morada—a refreshing punch created with native purple corn, sweet fruit, and delicate spices.
What if we don’t speak Spanish?
No problem! You’ll have an English-speaking guide during your visit to Andean Colors.
Is altitude sickness a problem in this area?
Some people may experience symptoms if they have just arrived in Peru. We are prepared at our facility with some simple remedies to help you hydrate and ease any minor discomfort you might have. We can also give you directions to a nearby pharmacy if you need to purchase medications.
Why should we choose Andean Colors instead of the nearby alternatives?
We offer a full cultural experience, which is a perfect complement to the archaeological and historical sites on your travel itinerary for Peru. You can actively participate in the culture, engage in unforgettable activities, take stunning photos of the gorgeous surroundings, and shop in a boutique that has guaranteed-authentic Peruvian textiles of the highest quality. Our customer service is legendary, and we are committed to making our guests feel like part of our family. Just check out all the 5-star reviews and our #1 rating on TripAdvisor!
Last but certainly not least, your support of Andean Colors goes directly to help single Peruvian mothers who have faced difficult circumstances but are now creating new opportunities for their children. That’s been our mission from the very beginning. So when you choose Andean Colors, you’ll be making a difference in the lives of these precious families while enjoying a one-of-a-kind experience with true local flavor.
What is your cancellation policy?
We understand that plans can sometimes change. If you cancel at least 24 hours in advance, you will receive a full refund. Unfortunately, we cannot provide refunds for cancellations made within 24 hours of the start time for your scheduled tour package.
How can we get more information?
We would love to tell you more and help you plan your visit to Andean Colors!
Please contact us for additional details:
info@andeancolors.com
WhatsApp
+51 989 600 754
